Terms & Conditions

GENERAL INFORMATION

As all of our items are handpainted no two items will ever be exactly the same.

The embellishments that are used on all of the wooden plaques can be subject to change.

If a particular embellishment that I use becomes discontinued I will endeavour to match it to a similar item for you in the best way that I can (after confirmation from yourself of course).

The list below shows various reasons why our wooden plaques may vary in price.

(1) The cost of the embellishment used.

(2) The size of the plaque.

(3) The amount of time that the plaque will take to complete.

Please Note: All of the items listed are not designed as toys due to most of the items containing small parts which are not suitable for babies, children or pets.

All items are for indoor use only as they will not withstand the outside elements.

Almost all of the items that are listed I offer you the service to be able to change the colour to suit your individual needs.

If there is any particular colour or design that you would like that you cannot see then please contact me via email and I will do my best to accommodate your request.

 

RETURNS

If you are not satisfied with your purchase please contact me as I am more than happy for you to return the item for a full refund.

Items can only be returned within 14 days of the dispatch date.

Obviously we are all human and mistakes can happen. If this is the case and you find a mistake on the item sent to you then please feel free to contact me and I can rectify it for you at no extra cost to yourself. If however the mistake was due to incorrect personal information supplied by yourself then I am afraid I cannot rectify it for you free of charge.

Please feel free to contact me if you have any questions at: [email protected] and I will be happy to help you.